Frequently Asked Questions


Can you use another vendor’s tubing in the Z-800?

No. Only Zyno Medical tubing is tested, calibrated, and approved for use in the Zyno Medical Z-800 Pump.

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Can you put tubing in the pump before you turn the pump on?

No. You must turn the pump on prior to loading the tubing. The pump needs to perform a self- test prior to loading.

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How can you turn down the volume of the alarm?

Turn pump on and choose New Infusion, press OK. Arrow down to “Factory Set” and choose SELECT. Arrow down to “Alarm Volume” and choose SELECT. Use the UP and DOWN arrow keys to change alarm volume. Low/Middle/High.

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How can you adjust the contrast/brightness of the screen of the Z-800?

Turn pump on and choose New Infusion, press OK. Arrow down to “Factory Set” and choose SELECT. Arrow down to “Brightness or Contrast” and choose SELECT. Use the UP and DOWN arrow keys to change the settings.

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What kind of tubing does the Z-800 use?

Zyno Medical Tubing is the only tubing tested, calibrated, and approved for use with the Zyno Medical Z-800 pump. Multiple configurations are available.

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Where can I get basic training?

You can visit our online Training Center for pump tutorial videos and an Interactive pump. To fully understand the Z-800 Pump, Please read the pump manual included with your pump

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How do I setup a continuous infusion Rate/Time?

Turn pump on and choose New Infusion, press OK. “Cont. Mode R/V” will already be highlighted, press SELECT. Enter the correct values and press run. (Yellow Button) Click here for a Continuous R/V Training Video

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How do I setup a continuous infusion Volume/Time?

Turn pump on and choose New Infusion, press OK. Arrow down to “Cont. Mode V/T” and press SELECT. Enter the correct values and press run. (Yellow Button) Click here for a Continuous T/V Training Video

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How do I setup a 10 step infusion?

Click here for a 10 Step Training Video Turn pump on and choose New Infusion, press OK. Arrow down to “Ten Step Mode” and press SELECT. 1. Enter Rate by using the Up and Down Numeric Data Entry Keys. 2. Arrow down to highlight : VTBI 3. Enter the correct value using the UP and Down Numeric Data Entry Keys. This concludes Step 1. 4. Press down arrow Soft Key to continue to STEP 2. 5. Continue the process for each step of the infusion, verifying each entry is correct. 6. Press Run to start the infusion. 7. There is an audio tone between steps. 8. You can edit each step of the program prior to pressing the RUN KEY. Once the run key is pressed the program is locked in. 9. You must Press RUN/STOP to PAUSE the infusion, then press PROG key to edit the list.

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How do I load tubing into the Z-800?

Prime the Zyno Medical tubing using gravity, flip and tap air out of back check valve and any Y sites and engage roller clamp. Turn the pump on to allow proper self- test to be performed. Once pump is powered up, open the pump door. Load tubing from the TOP down, from bag to patient. Press tubing into all tubing sensors down to the BLACK air-in-line sensor at the bottom. Let the tubing lay over the metal Anti Free Flow clamp—Do not push tubing in, closing the door will engage this mechanism. Close the door.

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My pump has an issue. Who do I contact?

Please contact our team.
Email: ZynoComplaint@zynomed.com
Phone: 508-650-2008 (Option 3)

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