Zyno Medical LLC If a Z-800 Pump fails to respond as described in the Instruction for Use and the cause cannot be determined, do not use the affected instrument.  Information or assistance may be obtained by calling the Zyno distributor who provided the pump, or by calling Zyno Medical at (508)-650-2008. Product complaints or adverse incidents should be reported to the Zyno Medical Quality Assurance Department at the above address.  With each complaint, please include the pump serial number and a full description of the difficulty encountered, including all settings, types of fluids, times, and alarm messages. Return the administration set used if possible. Contact the Zyno Medical Customer Service Department for an RMA number prior to return. Use only administration sets labeled as Zyno Medical with the Z-800 Infusion Pump System.  The use of any other set for use with Z-800 system may cause improper instrument operation, resulting in inaccurate fluid delivery or other potential hazards. To order administration sets, you may fill the following order form or call Zyno Medical at (508)-650-2008.